Frequently Asked Questions

We have one main goal at Be Fit Food: to help Australians eat themselves better.

Be Fit Food is an Australian ready-made meal company specialising in doctor and dietitian-designed meals, snacks, and structured weight management and metabolism reset programs that support better metabolic health and overall wellbeing.

Founded by a bariatric surgeon and clinical dietitian, our meals and programs are built around evidence-based nutrition principles and made using real, wholefood ingredients. Our meals are high in protein, lower in carbohydrates and contain 4–12 different vegetables per meal, helping to support fullness, balanced blood sugar and healthy fat burning.

We use extra virgin olive oil and no seed oils, with no artificial colours, flavours or added preservatives. Everything is portioned, prepared and delivered to your door ready to heat and enjoy, making healthy eating simple and convenient.

Customers choose Be Fit Food for structured weight loss, everyday healthy eating, portion control, work lunches, weight maintenance, support during medication-assisted weight loss, and nutritious meals during periods when cooking may be difficult.

Be Fit Food is an Australian business founded by Kate Save, an Accredited Practising Dietitian and Accredited Exercise Physiologist with extensive experience in weight management, diabetes and metabolic health.

Read Our Story here: Our Story | Be Fit Food

With so many weight management programs, shakes and supplements available, choosing the right option can feel overwhelming. Be Fit Food is different because it is built around real food, qualified expertise and evidence-based nutrition.

Our doctor and dietitian-designed meals provide a scientifically formulated alternative to relying on shakes, bars and supplements.

Our meals are designed around specific nutritional targets, not simply meal size. Our meals are portion controlled, high protein, low carb and nutrient dense using between 4 and 12 different vegetables with approximately 250–300 calories per serve.

We also use quality ingredients, including grass-fed beef and RSPCA-approved chicken. We use olive oil and no seed oils, artificial colours or flavours, and our meals have only 500 mg of sodium or less per serve. Our recipes and programs are developed by our team of dietitians and chefs and prepared in Victoria from local ingredients.

Our Mediterranean-style, lower-carbohydrate approach is designed to support fullness, more consistent energy and blood glucose levels, and a mild state of nutritional ketosis during our structured programs. Be Fit Food has also been used in published clinical research examining food-based very low energy diets, body weight, blood glucose and gut microbiome outcomes.

Every customer can also access a complimentary 15-minute consultation with one of our accredited practising dietitians.

For many customers, the benefits extend beyond weight management, with reports of improved energy, sleep, digestion, bloating and overall wellbeing.

Be Fit Food is for anyone looking for a simpler way to support their health, metabolism and weight management through nutritious, ready-made meals.

Our meals and programs are suited to people wanting to lose or maintain weight, improve portion control, reset unhealthy eating habits, support balanced blood sugar or make healthier everyday choices.

They are also helpful for busy professionals, perimenopausal women, gym goers, older adults, NDIS and Support at Home participants, people using GLP-1 weight-management medications, or anyone going through a period when shopping, cooking and meal planning feels difficult.

With high-protein, low-carbohydrate meals made from real wholefood ingredients, Be Fit Food provides a convenient and structured option for a wide range of health goals and lifestyles.

No. While Be Fit Food is well known for our structured weight-loss and Metabolism Reset programs, our meals are designed to support a wide range of health and lifestyle goals.

Customers also choose Be Fit Food for convenient everyday healthy eating, portion control, weight maintenance, improved metabolic health, work lunches and support during busy periods when preparing nutritious meals can be difficult.

With doctor and dietitian-designed meals that are high in protein, lower in carbohydrates and made with real wholefood ingredients, Be Fit Food makes it easier to eat well, whatever your goal.

The right Be Fit Food option depends on your health goals, lifestyle, activity levels, dietary needs and how much structure you would like.

Metabolism Reset Programs: These are best suited to people looking to kickstart weight loss with a highly structured, evidence-based program. The meals are high in protein, low in carbohydrates and portion-controlled to create a calorie deficit and mild nutritional ketosis. Depending on the program selected, daily intake is generally between 800 and 1,100 calories. 

Results will vary depending on your starting weight, age, gender, medical history, and level of physical activity. However, most people following our Metabolism Reset Program can expect to lose approximately 2–5 kg in the first two weeks. This rate of weight loss may slow over time.

Our programs are designed not only to support safe and effective weight loss, but also to improve key health markers such as blood glucose levels, cholesterol, blood pressure, and inflammation especially when followed under the guidance of a healthcare professional.

Many participants also report increased energy levels, improved sleep, clearer skin, reduced cravings, and improved eating habits, which can support long-term health and wellbeing.

You can choose a 7, 14 or 28 day program. For weight loss, we generally recommend following the program for 2–12 weeks, with regular check-ins to monitor progress and adjust as needed and repeating the program seasonally as a way to get back on track and re-establish healthy habits.

Find out more here: The Metabolism Reset Program

Gradual Weight Loss Programs: These are designed for people who prefer a slower, more flexible approach, have higher energy needs or lead an active lifestyle. They may also be suitable when transitioning from a Metabolism Reset or working towards long-term healthy habits. Depending on the program and any recommended additional snacks, daily intake is generally between 1,000 and 1,500 calories. Progress will vary according to factors such as your starting weight, age, activity levels and metabolism. Weight Loss and Metabolism Reset Programs

Maintenance Programs: These options are ideal for maintaining your result, and continuing to supporting your health goals whilst going back to cooking some of your own meals.  For example, this can be done by replacing one meal a day with Be Fit Food or doing intermittent fasting two days a week. Weight Loss and Metabolism Reset Programs

GLP-1 Support Programs: Our GLP-1 Programs have been carefully designed by our team of accredited dietitians to complement the way GLP-1 medications work in the body, helping you get the most out of your journey. These programs features high protein, low carbohydrate, nutritionally balanced meals that support appetite control, steady energy levels and the preservation of lean muscle mass. GLP-1 Support Programs

Healthy Meal Bundles: Are a convenient way to enjoy balanced, ready-made meals without following a structured weight loss program.  Our range of bundles designed to provide you with healthy prepared meals to keep in the freezer, perfect for when you simply want to replace one meal a day or are looking for a convenient solution for breakfast, work lunches or easy, healthy dinners. They also offer flexibility  for gradually transitioning back to more home-cooked meals while keeping some structure in your week.  Choose from 7, 14, or 28 meal bundles and feel confident that you’re fuelling your body with 4-12 veggies, high protein, low carb meals with no added nasties. Nutritious Meal Bundles for a Healthier Lifestyle

Individual Meals: Fill your freezer with our individual meals. Perfect to have when you don't have time to cook and want an easy, healthy meal ready in five minutes or need protein snacks that work for you where and when you need them Nutritious & Delicious Individual Meals

We also offer specialised options, including Gluten Free meals, bundles, programs and Protein+ programs for those that require a higher protein intake, Vegan and Halal meals.

If you are still unsure or if you have diabetes, a chronic health condition, specific dietary requirements or have been advised to follow a particular eating plan before or after surgery, we recommend speaking with one of our Accredited Practising Dietitians before getting started.

Book a complimentary telehealth consultation with our dietitian team for personalised guidance on the most suitable option for you.  Book Free Dietitian Consultation

Be Fit Food meals are doctor and dietitian-designed, scientifically formulated, and developed to support safe, effective weight management and overall health improvement. Every meal is:

· High in protein to preserve lean muscle mass, promote satiety, and support fat loss

· Low in carbohydrates, with a balanced 1:1 ratio of carbs to protein, ideal for blood sugar control and metabolic health

· Made with healthy fats, from sources such as extra virgin olive oil, known for its heart-protective properties

· Free from artificial colours, flavours and added preservatives

· Low in sodium, with each meal containing less than 500 mg per serve

· Rich in vegetables, with each meal containing 4 to 12 different types to support gut health and nutrient diversity

· Portion-controlled at approximately 250 calories per meal to support calorie deficit while maintaining nutrition

· Snap frozen to lock in nutrients and ensure freshness without additives

· Nutritionally balanced, using wholefood ingredients that align with evidence-based dietary recommendations

Our meals are carefully formulated to help improve markers like weight, blood pressure, cholesterol, and blood sugar while making healthy eating simple and convenient.

Be Fit Food offers a wide range of meals to suit various dietary needs and preferences, including:

- Gluten-free

- Vegetarian

- Vegan

- Dairy-free

- Low sodium (<500mg per serve)

While some of our meals do not contain nuts as an ingredient, all meals are produced in a facility that handles nuts. As such, we cannot guarantee that any product is completely free from traces of nuts. If you have a severe nut allergy, we recommend exercising caution.

All meals are made from real wholefoods, contain no artificial colours, flavours, or preservatives, and are clearly labelled with nutrition and allergen information to help you make informed choices.

If you have specific medical or dietary requirements, we recommend speaking with one of our dietitians to help select the most suitable meals. You can also view our Allergens Checklist here: Allergen checklist 2026

Mild nutritional ketosis is a natural metabolic state that occurs when the body begins to use fat as its primary fuel source instead of carbohydrates. This happens when carbohydrate intake is significantly reduced, typically through a low-carbohydrate, high-protein eating pattern and the body begins to break down fat into molecules called ketones, which are then used for energy.

Unlike the more extreme states of ketosis used in ketogenic diets, mild nutritional ketosis is a short-term, controlled state often used in medically supported weight loss programs like the Metabolism Reset Program. It is designed to help reduce appetite, support fat burning, and improve metabolic markers, while still providing the body with essential nutrients through wholefoods.

Most people enter mild ketosis within a few days of starting the program and often report feeling more energised, focused, and satisfied with smaller portions.

If you’re unsure whether ketosis is suitable for you, we recommend consulting with your GP or one of our dietitians.

When done under professional guidance, rapid weight loss can be safe,especially for those with weight-related health concerns. However, it's important to consult your GP before starting, especially if you have a medical condition or are on medication. Our dietitians are also available to help guide you through the process.

When followed by a structured maintenance plan, rapid weight loss can be maintainable. A 2014 randomised controlled trial published in The Lancet Diabetes & Endocrinology found that participants who lost weight rapidly were more likely to achieve their target weight loss compared to those who lost weight gradually. Importantly, both groups regained similar amounts of weight over a three-year follow-up period, suggesting that rapid weight loss does not necessarily lead to faster weight regain.

At Be Fit Food, our programs are designed to support both rapid weight loss and long-term maintenance. Our Metabolism Reset Program initiates weight loss, and we offer Maintenance Programs to help sustain results. Consulting with our in-house dietitians can provide personalised guidance to ensure lasting success.

Purcell K, Sumithran P, Prendergast LA, Bouniu CJ, Delbridge E, Proietto J. The effect of rate of weight loss on long-term weight management: a randomised controlled trial. Lancet Diabetes Endocrinol. 2014 Dec;2(12):954–62. doi:10.1016/S2213-8587(14)70200-1.

Our meals are snap-frozen to preserve the freshness, flavour, nutritional quality and natural integrity of the wholefood ingredients.

Freezing also means we do not need to gas-flush our meals or add artificial preservatives. It allows you to keep meals on hand for longer while helping reduce food waste both in our kitchen and in your home, without compromising quality.

Yes. Be Fit Food can be used long term as part of a balanced, healthy lifestyle.

While our Metabolism Reset programs are designed for shorter, structured periods of weight loss, our wider range of meals and bundles can be enjoyed for everyday healthy eating, weight maintenance, portion control and convenient nourishment.

After a Reset program, many customers continue using Be Fit Food for selected meals throughout the week, such as work lunches or busy-night dinners.  Our dietitian team can also help you choose the most suitable approach for your individual goals.

As for any changes to your diet, we recommend discussing it with your doctor or dietitian. They can advise you on how to manage any medical conditions, and it is important to always follow their guidance.

Doctors, Dietitians and other health professionals can also assist with any monitoring or tests to track your progress.

The Metabolism Reset Program is a structured, wholefood-based, calorie-controlled program designed to support rapid weight loss and improve metabolic health. However, it may not be suitable for individuals with certain medical conditions or life stages. Please consult your GP or a healthcare professional before commencing the program, particularly if any of the following apply:

• Pregnant women & Breastfeeding women
• Underweight and/or have a history of an eating disorder 
• Children under 18 years
• Porphyria
• Recent heart attack.
• Heart failure/Ischemic Heart Disease or have unstable angina
• Renal or liver disease
• Diagnosed with a significant psychiatric disorder
• Frail or recovering from surgery 

You should discuss following a wholefood alternative to a VLCD with your doctor if you have/are:

• Type 1 or 2 Diabetes
• Older adults >65 
• Require medications
• On insulin or any hypoglycemic agents. A detailed assessment & education by health professional is required to plan adjustments to medications
•  Pancreatitis
• Psychological Disturbances
• Alcohol and drug related psychosis
• Gallstones
• Gout (Acute attacks may occur)
•  IVF and Fertility Treatment

The information listed is not a substitute for independent professional medical advice.

You can also find a list of healthcare providers that can help you on our website under our Health Professionals Directory

Yes, you can exercise while following the Metabolism Reset Program, but it’s important to adjust your activity level based on how your body feels, particularly in the first few days.

We recommend around 30 minutes of light to moderate physical activity daily. Suitable options include walking, yoga, Pilates, or light resistance training. As your body transitions into mild nutritional ketosis, you may initially experience reduced energy levels, but most people report increased energy and a return to their usual routine after a few days.

Because your body is using fat rather than sugar as its primary energy source during ketosis, high-intensity training (e.g. HIIT) may feel more difficult and can cause light-headedness or fatigue for some individuals. Listen to your body and adjust accordingly.

If you’re engaging in resistance or endurance training, it’s helpful to time your snacks around your workouts. A balanced approach might include:

- Half a fruit snack before exercise to provide natural sugars

- Half a protein snack after exercise to support muscle recovery

(Note: This still equals one snack from your daily allowance)

For personalised advice based on your activity level, consider speaking with one of our dietitians.

You can book a free telehealth consultation with one of our accredited dietitians through our website.

During your consultation, you will receive personalised nutrition advice tailored to your goals, lifestyle and individual needs. Your dietitian can help you:

1. Understand the science behind effective weight loss and how it can support your overall health and wellbeing.
2. Set realistic and achievable weight and health goals.
3. Explore our programs and choose the approach best suited to you.
4. Create a clear and sustainable plan for long-term weight management.
5. Access ongoing support, guidance and helpful resources.

Consultations are available by phone or video, making it easy to speak with a dietitian from the comfort of your home.

[Book your free dietitian consultation here.]

We also offer a Weight Management & Healthy Living Program which is run on a membership basis and provides you with ongoing guidance and support with our dietitians.  You may be able to claim back the cost via your private health fund. Find out more here: Be Fit Membership for Healthy & Delicious Meal Delivery

We do not recommend consuming alcohol while following Be Fit Food programs. Alcohol can:

· Disrupt nutritional ketosis, reducing the effectiveness of the program

· Add extra calories that may hinder weight loss

· Interfere with blood glucose regulation and appetite control

If you're on a maintenance plan, occasional alcohol may be included in moderation—ideally limited to small amounts and paired with food. However, it’s important to be mindful of portion sizes and the type of alcohol consumed (e.g. avoid sugary mixers). Please refer to the NHMRC website for guidance on alcohol consumption.

Coffee and tea are allowed while on the Be Fit Food program,but with a few guidelines to help you stay on track:

· Black coffee and herbal teas are ideal, as they are calorie-free and won’t interfere with ketosis.

· You can add a splash of milk (e.g. 20–30 mL) if needed, but avoid large amounts or full-cream varieties.

· Limit added sweeteners or syrups, as they can increase cravings and impact your results.

· Hydration is key—aim to drink plenty of water alongside your tea or coffee throughout the day.

We do not recommend the Metabolism Reset Program or any very low-calorie meal plan while breastfeeding, as your energy and nutrient needs are significantly higher during this time.

However, we do offer Healthy Meal Bundles that may be suitable for breastfeeding mothers looking to eat well, save time, and gently manage weight without compromising milk supply. These meals are made from wholefoods, are free from added sugar and preservatives, and can help provide a calorie intake appropriate for postpartum recovery and lactation when combined with our recommended extras.

Before starting any Be Fit Food program while breastfeeding, we strongly advise speaking with your GP, maternal health nurse, or one of our dietitians to ensure the program supports your nutritional needs and your baby’s health.

Our Metabolism Reset programs are designed to provide everything you need for the day, so we recommend following the program as closely as possible to achieve the best results.

However, when you eat a Be Fit Food meal, try to include a serve of low starch vegetables as listed in our Recommended Extras Guide.

Not only will this add variety, but it will teach you healthy eating habits to last a lifetime! You can also add any herbs, spices or allowed condiments on top of this as well. If you still feel you want more flavour, you can try alternative condiments, but please use sparingly as they often contain added preservatives and can be high in sodium.

Our recommended extras are dietitian-approved and designed to complement your meals without compromising your results. You can also refer to our Recommended Extras Guide for a full list of our approved snacks.

Recommended Extras Guide

Browse indivual meals under "Full Menu"  and browsw programs and bundles  in the 'Meals and Programs' tab of the website.

Simply select programs or products and customise if necessary. If selecting a program, please make sure you select ALL your meals and snacks. Selecting your whether you want a once off purchase or a subscription.

Once you have added to cart, you can add delivery notes and follow the prompts to arrange delivery.

Click HERE to check for your postcode. 

Click HERE to see order cutoffs and delivery days for your area.

Often your order is packed not long after we receive it. You can request changes to your order up to 48 hours before your scheduled delivery date and we will accomodate where possible. After this time, your order will already be lodged with our courier, so we cannot make any changes.

While we are unable to provide a refund for change of mind or preference, we do understand that from time to time, extenuating circumstances may arise. If this is the case, please contact our Customer Service team on 1300 263 257 or email support@befitfood.com.au, and we’ll do our best to assist you.

We offer a flat rate of 11.95 on delivery for all orders that are over $299. Any orders under $299 will be charged a $19.95 delivery fee.

After adding your items to your cart & entering your details, you'll be taken to the payment information screen. On the right-hand side, you'll see a summary of your items. Under this, there is a field for 'discount code' (as shown below). Simply enter the coupon code in this field & hit 'Apply'.

Please note, only one coupon code can be used per transaction and to ensure you type the coupon code exactly as it appears as this is case sensitive.

You will receive two confirmation emails  shortly after your order has been placed. This will include details of your delivery date and what you have ordered, make sure you have a good read to ensure nothing is missing or incorrect so we can get it fixed before cut-off times.

Some customers have reported one of these emails going to spam or promtional inboxes, so please check all folders.

We do not record your credit card details on our website. All your details go through Shopify, our payment processing provider, who are an international secured payment platform.

Without limiting your rights under Australian consumer law:

1. If there is a major fault or issue with our product, you are entitled to a refund or replacement at our discretion; and

2. if the problem is minor, you are entitled to a replacement, refund or a gift voucher

We are unable to provide a refund for change of mind or taste preference.

Be Fit Food will process any refund using the same method that was used to pay for the order.

Click here to check for delivery areas: Explore Our Extensive Healthy Meal Delivery Routes Across Australia

We do not offer a Click & Collect option for orders. If you would like to shop in-store, please visit our stockists:Find Your Local Be Fit Food Stockist - Healthy Meals Near You

Our delivery window is between 8:00am-6:00pm. We make every effort to deliver within this time frame, but delays can be unavoidable due to weather, traffic and mechanical malfunctions. We will do our best to notify you if your delivery will be made outside of this window.

You will receive a text message the evening before your delivery with an estimated 2 hour delivery window however, please note that factors that are outside of our drivers control, such as weather and traffic, can delay the delivery time.

You will also receive a confirmation text once your delivery has been made, with a photo with proof of delivery.

No, you do not need to be home to receive your delivery. The driver will leave the box/s as close to the front door as possible if no delivery instructions are included.

Yes, when placing your order you can add delivery instructions, such as where you would like your order left if you are not home. Please see below:

Please make sure the location is safe, secure, well lit and easy for the driver to access with no unrestrained animals present. As we use a third-party courier service, we cannot guarantee that drivers will knock or call on arrival, so clear delivery instructions are recommended.

Our third party courier partner will provide you with a tracking link sent via SMS the night before your delivery, along with an estimated time 2 hour time window for the arrival of your order. Please note the tracking link will go live once the driver has commenced his run on the day and will update if any changes, or issues with traffic, mechanics or weather etc.  Once delivered, the driver will send you another SMS with confirmation and a link to a photo of proof of delivery

Our Be Fit Food meals are packed with safety and freshness in mind. We use insulated packaging combined with ice packs and sturdy double-corrugated boxes to maintain the temperature below zero degrees Celsius for up to 20 hours during transit. This ensures that our meals remain safe for up to 12 hours after delivery, even if not immediately placed into a freezer.

 The key to maintaining food safety lies in avoiding the "danger zone"—temperatures between 5°C and 60°C—where bacteria can grow rapidly, compromising the shelf life of the food. Our packaging effectively keeps the meals below this threshold, ensuring they stay safe and retain their quality.

 If meals arrive still partly frozen or with visible ice crystals, they can safely be stored in the freezer as they have remained below the danger zone. However, meals that have fully defrosted and warmed above 5°C should not be refrozen, as this could affect their safety and quality. 

We have several procedures in place from kitchen, packing and delivery to minimise the risk of any missing items or damage along the way. However, if this has occurred, please get in touch by emailing support@befitfood.com.au with images as evidence, or calling us on 1300 263 257 so we can get this resolved for you as soon as possible.

All delivery issues, including missing or damaged items, must be reported within 24 hours of receiving your order to be eligible for replacement or credit.

All our meal packaging is recyclable.

All our meal containers can be thoroughly rinsed after using and placed within the recycling bin.

The silver liners can be taken to your local supermarket and placed within their soft plastics recycling bins.

We recommend popping your cardboard box into your recycling bin also. Please note we do do have a collection service.

If you do not wish to keep the icepacks, they can be thawed out and the contents is safe to tip down the sink with a teaspoon of salt, as it is non-toxic. The casing of this icepack can also be placed in the soft plastics bin at your local supermarket.

All meals except for our granola, porridge, & cookies are snap frozen after cooking and kept frozen for delivery. If kept frozen, your meals will have a shelf life of 12 months from production date. Please see film on tray for best before date for each meal.

Meals will last up to three days in the fridge once defrosted.

Meals and Soups:

We cater for all participants with the following funding on their NDIS plan:
01_023_0120_1_1 “Assistance with the cost of the preparation and delivery of meals”01_023_0120_1_1
 

Self managed: required to pay 100% of the program costing at the time of purchase. You will then be issued with an invoice that can be taken back to NDIS for the reimbursement of 70%.
 

Plan managed:  you can place an order and only pay the 30% co-payment. We will invoice you plan manager directly for the remaining costs. 

For information and to apply please see here: NDIS Meals | NDIS Meal Providers - NEW

Yes, if you have an approved Support at Home (SaH) plan you can receive Be Fit Food using your funding and you will only be required to pay 30% of the meal cost upfront. 

For more details and to apply please click here: Support at Home